Company Info

Tax Info:

Orders shipping to California will have a 7.75% sales tax charge. All other states pay NO sales tax. California Resellers are exempt from sales tax.

Shipping Info:

The shipping charge for an order depends on the item(s) and quantities.

We offer both Ground and Priority service everywhere in the US and Canada.

If your order is paid by a credit card, we may request alternate shipping information to be registered with your credit card company.

About Us

USBshop was originally founded in 1997 by computer hardware experts with a combined 30 years of experience in the industry. In 2002 we started selling to the promotional market by offering consumer electronic products that are customized and personalized.

Quality Products

We only offer high quality products that have proved to be performing well in the field. Our products carry 1-10 years of warranty.

Low Prices

USBshop offers the latest technology in the field, at the lowest price, without compromising quality. You can buy with confidence knowing you're getting the best value for your purchase.

Fast Delivery

The majority of our orders is customized to your personal needs and is built-to-order. However our lead time is just 8-12 days from order to delivery.

Excellent Customer Service

USBshop believes that your shopping experience with us does not end after you have purchased a product from us. We will be there to support you and make sure you are happy with your purchase.

Customer Service

USBshop is a member of the Yahoo shopping network and is served through a secure https connection using 128-bit SSL v2/v3 encryption.

Payment

We accept purchase orders and most of our customers are set on Net 30 payment term. We accept Visa, Master Card, and American Express. Pre-payment by personal check, a company check, or a money order is also acceptable.

Phone Ordering

USBshop makes it easier for you to order. If you feel more comfortable ordering by phone, we have Sales Agents available between the hours of 7:00AM-7PM Pacific Standard Time. To get a quote or order by phone, please call us at 949-654-0003

Products Availability

Since our products are usually customized, we only keep limited stock of assembled products. However our turnaround time (from order to delivery) is usually 8-12 days

International Orders

Currently we take international orders by fax, phone, mail, and e-mail. Online ordering is not available due to compatibility issues.

Order Confirmation

USBshop.com will always keep you informed about your order from the moment we receive your order through shipping and receipt of your order.

Technical Support

All technical support is provided by our manufacturer partners. If you need assistance with technical support, please feel free to contact us so we may help you.

Return for Service Defective Product

All defective products that need service or replacement require a RMA (Return Merchandise Authorization) number. USBshop.com products are backed by each manufacturer's individual service and support product warranties.

Please contact the maufacturer to receive a RMA number.

Return for Refund Credit

USBshop.com wants you to be happy with your purchase from us and we are backing it up with a 100% money back guarantee.

• Returned product must be in perfect re-sellable condition.
• Products Returned in Original UN-Opened Condition will receive Full Refund. 15% restocking fee may apply to opened products.
• All products ordered from our web site can be returned within 14 days from order receipt. This return applies to open and unopened products.
• No Return will be accepted without a Return Merchandize Authorization (RMA)
• There is no money-back guarantee for defective products.
• No shipping charges will be refunded when product returned.

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