Customer Service

Secure On-Line Ordering

We want you feel secure when you place an order with us. is a member of the Yahoo shopping network and is served through a secure https connection using 128-bit SSL v2/v3 encryption.

Shipping Charges Policy does not consider shipping & handling charges as a profit center. We always provide the best shipping rate from the most reliable carriers.

To calculate shipping costs, add items to the shopping cart and click "check out". Fill in the ship-to information, select a shipping method and click the "next" button. Your shipping costs will calculate. At this point you are free to back-out of the order or change the shipping method and re-rate the order.


We accept Visa, Master Card, Discover and American Express. You can also pay by mailing a personal check, a company check, or a money order.

Phone Ordering makes it easier for you to order. If you feel more comfortable ordering by phone, we have Sales Agents available between the hours of 7:00 AM Pacific Standard Time (10:00 AM Eastern) and 7:00 PM Pacific Standard Time (10:00 PM Eastern). To order by phone call 949-654 0003.

International Orders

We currently take orders from the US and Canada only. We plan to expend our services in teh near future.

Order Confirmation will always keep you informed about your order from the moment we receive your order through shipping and receipt of your order.

Technical Support

All technical support is provided by our manufacturer partners. If you need assistance with technical support, please feel free to contact us so we may help you.

Service \ Repair Policy products are backed by each manufacturer's individual service and support product warranties.

  • Defective products that need service or replacement require a RMA number from the manufacturer.
  • is obligated to assist our customers with defective returns.

Return Policy

  • All returns are to be shipped freight prepaid by the customer.
  • requires a Return Authorization Number on the Package being returned, or no refund will be issued.
  • Returned product must be in perfect re-sellable condition.
  • Products Returned in Original UN-Opened Condition will receive Full Refund. 15% restocking fee may apply to opened products.
  • All products ordered from our web site can be returned within 14 days from order receipt. This return applies to open and unopened products.
  • Shipping charges will not be refunded when product is returned.